We grew up with, and on the internet witnessing the evolution of communication technologies transforming our perspectives and experiences of consuming media, and information in general. We enjoy a wealth of selection in products and services that solve our problems or provide us with information. But it's often difficult to find the one that's easy to use and don't get in our way. We might fall for a nicely done advertisement that speaks to our heart, but ultimately a product's success is measurable with its active users' satisfaction. The satisfaction that comes from a great user experience.
We are a dedicated team of designers, engineers and architects, here to help you shape that experience. Our unique approach combines knowledge and skills from different fields to understand, measure and improve your users' time with your product.
Depending when we step into the product lifecycle we can support development in a variety of ways. Whether You're just starting or needs to improve an existing product, or want to outsource research to en expert group, You'll be able to find a service that suits your needs.
is when we sit down and discuss your idea and provide you with help how to start building or improve it. These can include Validating your idea, Market research, Surveying, or Feature discovery.
is when we provide you - but mostly your team of developers and designers - with materials that they can work with. Creative services can be mixed and matched individually to suit your needs. We separate creative support that involves design assets and developer assets into two builds:
Our technical build - tailored for developers - contains resources that can guide and aid your team in building your product. We can provide Personas, Mental models, User journeys, Content, interaction and navigation design.
Our design build aid your design team in their work and help you better communicate your ideas to stakeholders. We can provide Wireframes, Visual designs, Brand books and UX Guides.
Depending on your needs and time budget you can chose from three types of testing and auditing services.
If you are in a hurry to validate a new feature, or not sure if recent changes will be beneficial; We can help you with a surface study where we involve all of our members' field experience to provide you with an expert analysis. You will receive a condensed report of our findings broken down into different perspectives. The analysis takes 1-2 days depending on the scope.
Our Ergonomic Inspection is an evaluation of your product's features, behaviours and interfaces.
It involves content structure study, navigation overview, and interaction testing that
can highlight crucial oversights in design or logic.
At the end you will receive a comprehensive document detailing our findings. You will be able to see where we detected a problem, how severe it is, reasoning what problems it can cause and a short suggestion on how best to overcome it.
User testing is a series of user interviews where we perform simulations of regular usage during short sessions. It helps us better understand the connection between your users and your products, reveal possible obstacles and can provide us with useful insights and feedback from the target audience. Depending on your needs we can perform interviews, heat map testing, needs assessment and diary studies. You will receive the results of User Tests in a written report that contains detailed observations categorized by severity